FAQs

'Live from the Pool', comes to your screens on September 11th. An intimate VOLA performance across their discography, wherever you are in the world! Tickets & bundles are available via https://www.volaband.com/livefromthepool/

'Live From The Pool' was filmed at the swimming pool of the abandoned Auderød military camp in North Zealand near Copenhagen, Denmark. Designed by world-famous architect Henning Larsen this defunct swimming pool building has become part of the nature park Auderød. A place where nature encounters the mysteries of a once existing military base, ready to be explored.

For the lighting & scenography of this remarkable setting, VOLA worked with the visionary Danish audiovisual artist collective Vertigo, where light, nature, music & concrete meet!
The Livestream will be premiered on the 11th September at 11 AM PDT / 2 PM EDT / 7 PM BST / 8 PM BST. Tickets will be valid for restreaming for up to 2 weeks after the premiere.
Head over to https://www.volaband.com/livefromthepool/ using the email and password created when purchasing your tickets. Only logged in users will be able to see the stream. It works from mobile or desktop, one device at a time.
Yes – however please bear in mind that each e-ticket can only be associated with one email address on a registered account. If you want to buy a ticket for someone else, and you already have an e-Ticket, you will need to register an account with a separate email address and password, which you can later share with the recipient.
Visa, Mastercard, AMEX, Maestro, Shop Pay, Paypal.
Yes, the show will be available for all ticket purchasers after the initial broadcast for up to 2 weeks after the premiere. Just log in using the email and password created when purchasing tickets. Tickets will still be available after the initial broadcast, to watch during the on-demand period.
The limited-edition show merch will be available for pre-order until the 11th September at 11:59 pm BST. All exclusive products are made to order, fulfilment will begin late September.
Please contact [email protected] with your full name, order number & email address.
If you haven’t received an email from us providing you with account access information, then please contact [email protected] with your order number and they will be able to help you. Please note, if you already have your password, you can login to your account to get access to the Livestream.
If you have Airplay you can cast it to your TV. Otherwise, it is viewable on a computer or phone. We are not responsible for any issues with playback compatibility with devices. We do not recommend using Game Consoles.
Yes! 'Live From The Pool' will be available to watch on-demand for a limited time after the live stream broadcast.
All merchandise will be shipped after the Livestream. If you have any issues regarding your merchandise order, then please contact [email protected] with your order number, and they’ll be more than happy to help you out!
Yes! We ship WORLDWIDE!

If you have purchased a ticket and are unable to watch the stream, please contact us via email: [email protected]

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